Tenant FAQ’s
Q: What are the building’s hours?
A: We are open 24/7, 365 days a year.
Q: Where is the location of the Management Office?
A: On the 21st floor of 401 Broadway, Suite #2118.
Q: What is the phone number of the Management Office?
A: (212) 226-8363
Q: What hours can I use the freight elevator?
A: Monday to Friday: 10:00am – 12:00pm & 2:30pm – 4:30pm. For Saturday & Sunday use of the freight elevator please contact the management office.
Q: Does the mail chute work in the building?
A: No, it has been discontinued by the US postal service. Any mail that is inadvertently inserted into the chute will be lost.
Q: What is the building’s smoking policy?
A: By law, this is a non-smoking building.
Q: Does the building provide cleaning services?
A: Other than daily trash removal, the building does not provide any cleaning services for tenants. Please attend to your own cleaning needs.