Tenant FAQ’s

Q: What are the building’s hours? 

A: We are open 24/7, 365 days a year. 


Q: Where is the location of the Management Office? 

A: On the 21st floor of 401 Broadway, Suite #2118.


Q: What is the phone number of the Management Office? 

A: (212) 226-8363


Q: What hours can I use the freight elevator? 

A: Monday to Friday: 10:00am – 12:00pm & 2:30pm – 4:30pm. For Saturday & Sunday use of the freight elevator please contact the management office. 


Q: Does the mail chute work in the building? 

A: No, it has been discontinued by the US postal service.  Any mail that is inadvertently inserted into the chute will be lost. 


Q: What is the building’s smoking policy? 

A: By law, this is a non-smoking building. 


Q: Does the building provide cleaning services? 

A: Other than daily trash removal, the building does not provide any cleaning services for tenants. Please attend to your own cleaning needs.