• QUESTION: What are the building’s hours? 
  • ANSWER: We are open 24/7, 365 days a year. 
  • QUESTION: Where is the location of the Management Office? 
  • ANSWER: On the 21st floor of 401 Broadway, Suite #2118.
  • QUESTION: What is the phone number of the Management Office? 
  • ANSWER:  (212) 226-8363
  • QUESTION: Is the owner of 401 Broadway in the building?
  • ANSWER: Yes, the owner’s office is on the 17th floor.
  • QUESTION: What hours can I use the freight elevator? 
  • ANSWER: Monday to Friday: 10:00am – 12:00pm & 2:30pm – 4:30pm. For Saturday & Sunday use of the freight elevator please contact the management office. 
  • QUESTION: Does the mail chute work in the building? 
  • ANSWER: No, it has been discontinued by the US postal service.  Any mail that is inadvertently inserted into the chute will be lost. 
  • QUESTION: What is the building’s smoking policy? 
  • ANSWER: By law, this is a non-smoking building. 
  • QUESTION: Does the building provide cleaning services? 
  • ANSWER: Other than daily trash removal, the building does not provide any cleaning services for tenants. Please attend to your own cleaning needs.